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AGENDA ITEM [ ]
CAMBRIDGESHIRE HEALTH AUTHORITY
PUBLIC BOARD MEETING / 27 MARCH 200" / FOR APPROVAL
Public Consultation on the Greater Peterborough Health Investment
Plan
Report of Harper Brown, Director of Service Development
1 PURPOSE
1.1 The purpose of this paper is to
· Report to
Cambridgeshire Health Authority on the outcome of the public
consultation exercise on the Greater Peterborough Health Investment
Plan,
· Identify the issues
raised by the public and how the plan will address them,
· Detail the specific
changes made to the plan as a result of the consultation exercise, and
· To seek the Health
Authority’s approval for the proposals contained in the Greater
Peterborough Health Investment Plan.
2 BACKGROUND
2.1 At it’s meeting on 28th
November 2001 Cambridgeshire Health Authority approved the process for
formal public consultation on the Greater Peterborough Health
Investment Plan. Specifically, the plan includes:
· Investment in
primary care services, including GP, nurse and therapy specialists,
· The development of
three new intermediate care centres, one in the centre of Peterborough
and one in the environs, for those whose care and treatment can be
safely and more effectively provided locally, and
· The transfer of all
acute hospital services from the Peterborough District Hospital site
to an expanded Edith Cavell Hospital.
2.2 The scheme will cost about £135 million in Capital, at year
2000 costs, and will not only re-provide hospital facilities and three
new care centres, but will increase overall bed capacity in the area
by 100 beds, ensuring the delivery of NHS Plan targets.
2.3 In February 2001 the Secretary of State for Health approved the
Peterborough SOC together with 28 other schemes nationally as part of
the biggest ever hospital development and expansion programme in NHS
history. The Peterborough scheme was designated as one of 12, which
will be allowed to go out to market first.
2.4 The project will be funded under the Private Finance Initiative
(PFI) and as such its launch will be controlled by the Private Finance
Unit (PFU) of the NHS Executive, which is monitoring the state and
capacity of the market to finance and build hospitals.
2.5 The public consultation period ran from 13th
December 2001 to 12th
March 2002 and was conducted in parallel with the detail development
of the health investment plan and outline business case. This has
allowed feedback from the consultation process to be used to develop
several of the evaluation criteria for the non-financial benefit
analysis.
3 PROCESS
3.1 The communication strategy for the consultation process aimed
to ensure:
· The process was
open and transparent, and provided easy access to information on the
Health Investment Plan.
· The public,
voluntary groups, health professionals and stakeholders were aware of
the consultation process, and had every opportunity to ask questions
and make there views known,
· Feedback could be
incorporated into the detail development of the Health Investment
Plan, including the evaluation criteria used for the non-financial
benefit analysis.
3.2 Five public meetings were held during the consultation period
covering the whole of the catchment area of the North and South
Peterborough PCTs and the southern parts of the Southwest Lincolnshire
and Fenland PCTs. (See Appendix A for details of the public and
informal consultation meetings and Appendix C for transcripts of the
question and answer sessions of each meeting)
3.3 4,600 public consultation documents were issued throughout the
area. These included a post-paid questionnaire focusing on three key
areas:
· Where should the
new local health care centres be located?
· What issues are
important when designing healthcare buildings?
· Where does the
public want to go to receive healthcare?
3.4 The full analysis of the questionnaires returned is contained
in Appendix B.
3.5 Copies of the public consultation document were sent to; 549
local voluntary groups, organisations, charities and public bodies;
all local GPs; public libraries and town halls. All the recipients
were provided an opportunity, via a pre-paid post care, to request
further copies of the document or arrange an informal presentation for
their voluntary group or organisation.
3.6 Invitations were received from and informal meetings were held
with six local community and voluntary groups.
3.7 Two open meetings were also held for NHS staff and an Estates
Forum established covering those staff that may be transferred to the
private sector under a PFI contract.
3.8 An Internet web site (healthplan.org.uk) was set-up to provide
access to the public consultation document, the original strategic
outline case, detail information on the project, an electronic version
of the questionnaire and general feedback from the public consultation
meetings.
3.9 All formal communications from the public and the completed
questionnaires were directed through the Health Authority as the
statutory body undertaking the consultation exercise.
3.10 The CHC with support of colleagues from the Patients Forum
undertook a project to carryout a survey of the public’s views on
the main aspects of the health investment plan. The surveys were
conducted at the Peterborough District Hospital, Bretton Health Centre
and Yaxley Health Centre. The full results of the survey are contained
in Appendix C.
4 ISSUES RAISED DURING PUBLIC CONSULTATION
4.1 The concerns raised by the public during the consultation
exercise can be grouped under five main headings.
The capacity of the local NHS to meet the demand for health
services
4.2 Specific issues raised by the public included:
· Will the planned
increase in beds be sufficient to meet future demand?
· Will there be
sufficient numbers of operating theatres, clinics and other services,
particularly in view of the long time people have to wait now?
· Are the forecasts
for population growth high enough?
· Have the plans
allowed for housing developments such as the Hamptons or March and
Chatteris?
· Will any services
be cut?
· Don't we need two
hospitals to cope with the increase in demand for healthcare?
· What happens to the
current service over the period of the expansion plan?
4.3 The forecasts for future demand are based on the analysis of a
wide range of information drawn from local authorities, the health
service and nationally published statistics. The main factors
considered include:
· Population growth
and changes to the health and age profile of the local population.
· Historical patient
activity and local trends for changes in the demand for services.
· Changes in medical
practice and performance.
· The introduction of
new drugs and treatments.
· Planned service
developments.
4.4 The plan includes 100 additional inpatient beds.
4.5 The bed forecasts are compliant with National Bed Inquiry
requirements.
4.6 Current activity plans will ensure the 2005 waiting times
targets are met or exceeded. The phased introduction of the local
health care centres from 2005 onwards will provide the interim
capacity required up to 2008.
Access to services, particularly hospitals
4.7 Access issues related almost entirely to the location of the
hospital and focused on public transport services and car parking. The
concerns raised include:
· The fact that many
people have to make a second bus trip from the city centre to the
Edith Cavell Hospital.
· Poor bus services
during the evenings and weekends make it difficult for people to visit
friends and relatives in hospital.
· The bus stop at the
Edith Cavell Hospital is located some distance from the main entrance
to the building.
· The very severe
lack of car parking spaces at Peterborough District Hospital and
parking problems at the Edith Cavell Hospital.
· The long walking
distance from the car parks to the buildings.
· The lack of
adequate numbers of disabled parking spaces at both hospitals.
4.8 The health investment plan recognises public transport services
to the Edith Cavell Hospital are not ideal and transferring all the
hospital services to this site will inconvenience people who rely on
bus services. Therefore, the plan includes the provision of a shuttle
service from the city centre to the Edith Cavell site.
4.9 The car parking capacity planned for the new hospital
development will have to be agreed with the local planning authority
and will form part of the Travel Plan for the site.
4.10 Making health services more accessible is a key element of the
health investment plan. Many services traditionally provided within
the hospital will be moved to the new local care centres or into
primary care.
4.11 The criteria used to evaluate the relative benefits of the
three options for the hospital development will include:
· Which option will
provide the best opportunity to design a hospital that is the most
effective to run, provides maximum clinical safety for patients and
the most appropriate relationships between individual departments?
·
· Which option will
provide the fastest access for seriously ill patients that are being
transported by emergency ambulance or the air ambulance service?
· Which option will
allow easy expansion of services and room for future growth?
· Which option is
most accessible for the public?
· Which option will
provide a hospital that has the lower whole life costs?
The availability of resources, including funding
4.12 The issues raised cover two areas: staff shortages and NHS
funding. Several people commented on the problem of GP recruitment
mentioned in the public consultation document. They particularly
wanted to know how we will solve the problem as the health investment
plan aims to increase the range of services available locally and this
would require more staff.
4.13 There was also a concern that the health investment plan would
be expensive to implement and the lack of money in the NHS would put
it in jeopardy.
4.14 The health investment plan specifically addresses the need to
improve staff recruitment and retention. The aspects of the plan that
contribute to this are:
· The provision of
service capacity based on more realistic utilisation levels thus
reducing stress levels amongst staff.
· Streamlining
services and increasing the use of information technology to reduce
administrative tasks that distract clinical staff from their primary
role.
· The development of
new roles and expansion of existing roles to meet the new service
models and provide new career opportunities.
4.15 The strategic outline case identified the additional revenue
cost of the health investment plan as £14 million. The local PCTs
have all confirmed their commitment to funding this and have included
it in their future plans.
The quality and appropriateness of NHS buildings
4.16 The specific issues raised by the public are:
· Will the new
buildings be better looking and more in keeping with the local
area?
· Why are you
planning to have so many single rooms? Most people prefer to be
in the company of other patients.
· Hospitals are often
difficult to find your way around and very confusing.
· Will there be
single sex wards?
4.17 In many respects these matters are more relevant to the next
stage of the health investment plan. However, a commitment has been
made to ensure the design of the building takes into account the needs
of patients and staff.
4.18 NHS Estates have revised the functional requirements and space
standards for key areas of the hospital to take into account the
requirements of the NHS plan. These are being included in the planning
for the new developments. The NHS design quality guidance will also be
adopted as minimum standards.
4.19 During the latter stages of the PFI procurement process we
anticipate CABE (Commission for the Built Environment) will wish to
assess and comment on the quality of the private sectors proposals.
Peterborough City Council Response
4.20 Councillor M J-C Burton, Cabinet Member for External Affairs,
has written to the Project Director and Chief Executive of the Health
Authority expressing the Council’s support for the health investment
plan. Their only concerns are around the potential problem of staff
recruitment and possible budget constrains of the PCTs.
4.21 The proposal to introduce a shuttle service from the Edith
Cavell Hospital to the city centre is welcomed as a very good idea and
suggest further improvements by ensuring there are good links to other
bus services.
4.22 The Council conclude by saying, ‘The City Council will
continue to work closely and collaboratively with your services to
further develop high quality, convenient and accessible health
services for all Peterborough residents’.
5 Amendments to the Health Investment Plan
5.1 As a direct consequence of the public consultation exercise a
number of changes and additions will be made to the Health Investment
Plan and current service plans.
Woman and Child Unit
5.2 To account for the concerns of those seeking treatment for
infertility, specific attention will be paid to the need to be
sensitive to the location of these services in relation to the Woman
and Child unit.
Multi-faith Rooms
5.3 The number, size and design of the multi-faith rooms will be
adjusted to reflect the specific needs of local religious communities.
Space Allowances
5.4 Additional space allowances will be made for quiet rooms to
take into account the needs of larger family groups while relatives
are suffering from serious illnesses.
Local Care Centres and GP Practices
5.5 A more appropriate balance will be adopted between the need to
modernise GP practices and maintain accessibility for the local
communities.
Single Rooms
5.6 Current plans for 50% single rooms in accordance with national
standards will be reviewed and discussed with NHS Estates to ensure
the preferences for most elderly people to be care for in multi-bed
bays can be met.
Catering
5.7 Improvements in catering services for those with specific
dietary requirements, including religious requirements will be
included in the plans for catering services.
Parkinson’s Disease Services
5.8 The need for an open access monthly clinic for people suffering
from Parkinson’s Disease will be included in future submissions to
the PCTs for service developments.
Memorial Wing
5.9 Further discussions will take place with the city council to
ensure there is a secure future for the World War I memorial.
6 CONCLUSIONS
6.1 During the course of the public consultation exercise it has
been apparent that there is considerable support for the majority of
the proposals in the Health Investment Plan. In a number of specific
areas the views of the public have been accepted and changes made to
the plan accordingly. Where concerns have been expressed these
principally relate to the accessibility of the Edith Cavell Hospital
site and the use of the Private Finance Initiative.
Accessibility of Hospital Services
6.2 There is clearly a conflict between the requirements to develop
the best possible hospital in terms of clinical services and capacity
to meet demands, and making those services accessible to the widest
population without discriminating against those who rely on public
transport. However it is the accepted view that the quality and safety
of clinical services must take priority over other matters.
6.3 The planned transfer of services out of the hospital into the
local health care centres will reduce the need to travel to hospital
and thus the number of occasions people will be inconvenienced by the
move to the Edith Cavell site. For those occasions when a hospital
visit will be required, the planned provision of a shuttle service,
the ‘Health Hopper’, will help to reduce the inconvenience.
Private Finance Initiative
6.4 The public consultation exercise is about the planed changes to
health care services in the Greater Peterborough area. The method by
which any new health facilities are procured is a matter of public
policy and therefore outside the scope of this consultation exercise.
Questionnaire and Survey
6.5 The results of the questionnaire and survey are not at variance
to the outcome of the public consultation meetings.
7 RECOMMENDATION
7.1 The Health Authority is asked to comment on and to approve this
report and the findings on the outcome of the public consultation
exercise for the Greater Peterborough Health Investment Plan.
Chris Banks
Project Director
Greater Peterborough Health Investment Plan
19 March 2002
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